Access Statement

The K Hotel Kensington is a privately-owned hotel with 138 en suite bedrooms plus restaurant. There
are two accessible en-suite room on the ground floor. This is accessible by wheelchair. The remaining
rooms are only accessible by stairs and lifts.

Pre-arrival
You can contact us via telephone, fax, e-mail or post. The nearest tube station is Gloucester Road Station
located approx. 5 minutes’ walk from the Hotel on the Cromwell Road.
There are many local taxi firms, which we can provide you with details of or book on your behalf if
required. You can find a location map of ‘where to find us’ on our website at www.k-hotel.co.uk/

Arrival & Car Parking Facilities
There are no private Car Park located around the Hotel free of charge to guests. But you can pay to park
using the council parking meters or by phone.
The hotel entrance and the front door can easily be reached with a wheelchair. The front entrance has
steps. Wheelchairs do not have a problem accessing this area. We offer assistance with luggage if
required.

Main Entrance & Reception
The front door leads to Reception. The Reception is on the Ground Floor, as is the Restaurant.

Public Areas
Our corridors are well lit and carpeted. The Restaurant are accessible on one level. There are WC’s on the
ground floor near the restaurant. The fire alarm system is an electronic sounder and led beacon.
Assistance will be given if evacuation is necessary.

Restaurant
Moveable seating throughout. All chairs are without arms in the restaurant. Background Music in the
Restaurant. Full waiter/waitress service is provided. Well-lit & airy Restaurant. Wi-Fi access is available
throughout.

Bedrooms
2 Bedrooms on the ground floor are accessible.
It has grab rails in the toilet. The shower is in a wet room which is accessible by wheelchair.

Additional Notes:
As an independent Hotel, we are committed to providing a high level of customer service. we fully intend
to comply with current regulations and good practice. We have tried to make the 2 ground floor rooms as
wheelchair accessible as possible.

The K Hotel Kensington aims to ensure that all employees, guests and others who use or assist in the
provision of our services, are treated equally & according to their needs. Staff training in disability
awareness is undertaken as part of the on-going staff development programme, in compliance with the
Disability Discrimination Act 1995.

We request that anyone wishing to make an enquiry or booking inform us of any special needs or
disabilities that they may have in order for us to meet any special requirements and advise as best as
possible.

If you require any further information relating to accessibility of the Hotel, please do not hesitate to
contact us by phone on: 0207 7835 2969 or email: mailto: reservations@k-hotel.co.uk or of course in
person and we will do our best to answer your query.