Booking Policy

The following conditions apply to accommodation bookings made by you through your usage of www.k-hotel.co.uk. K Hotel Kensington may alter these conditions at any time.

Making a booking

It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking. All payments are made in GBP. Currency amounts shown are indicative, as the exchange rate will be set by your bank.

Pre-authorisation Policy

K Hotel Kensington reserves the right to pre-authorise prior to your arrival.

Modifications, Cancellations and Non-Arrivals

If you have booked the 'Free to Cancel' option then it is free to modify or cancel before the accommodation's late cancellation period. Such cancellations will result in a refund of your deposit payment. If you cancel within the late cancellation period, or do not arrive, your deposit is forfeited and the accommodation may charge for the full stay. Late cancellation period starts: 48 hours before check in time (14:00) on your date of arrival.

Non Refundable Bookings

Modifications can only be made for additional nights or rooms. Cancellations and non-arrivals result in the loss of the full payment of your Non-Refundable Offer.

Check In / Check Out

Check in from: 14:00 (2pm GMT) / Check out by: 11:00 (11am GMT). A £100 security deposit per room is pre-authorised upon arrival. The terms and conditions of the K Hotel Kensington apply from check-in, or in the case of non-arrival.

Privacy Policy

We take your privacy extremely seriously. It is protected through the use of SSL encryption. Contact, booking and payment details will only be used to process your reservation and provide customer service in relation to your reservations. For information about general use of the website, please visit our Privacy Policy.